Refund and Returns policy
Right Of Withdrawal
You are entitled to withdraw from purchase within 14 days (from receipt) without giving any explanation. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear declaration before the expiry of the above 14-day period. The customer must return the product to the excellent condition that received it. The basic condition for withdrawal is that the returned product has not been used, is in excellent condition, just as before its sale, in its complete original packaging (box, etc.) which should not have damage/damage, and with all the contents of the original packaging. In order to accept the return of the product, the original purchase document (retail receipt, invoice) must be shown by the person who originally purchased the product.
Exchange
The company allows you to exchange a product with another within 14 days of its receipt. The customer must return the product to the excellent condition that received it. The basic condition for the change is that the returned product has not been used, is in excellent condition, just as before its sale, in its complete original packaging (box, etc.) which should not have damage/damage and with all the contents of the original packaging.
Applicable law – Jurisdiction
The terms of use of our site together with the other policies and procedures for the payment of products through our site are governed and interpreted by the applicable legislation regarding e-commerce and distance selling, in accordance with international European and domestic Greek law and in particular with the provisions of Law 2251/1994 for the protection of the consumer, Having regard to European Directive 2011/83/EU on consumer rights incorporated into Greek legislation by Joint Ministerial Decision 70330/2015 , law 2472/1997 on the protection of individuals and personal data, as well as Directive 2002/58/EC of the European Parliament and of the Council on the processing of personal data and the protection of privacy in the field of electronic communications , as amended by 2009/136/EC.