Shipping & Payment methods
JEWELRY SHIPPING
The standard shipping method for all jewelry is A’ Priority Registered Air Mail (signature required on delivery) with tracking number through the Hellenic Post (elta.gr). (Shipping to Greece is through ACS courier). Please note that products ship within 5-7 days of order submission. After this you will receive an email with the shipping confirmation and tracking number for each package, that makes your order trackable at every stage of its travels. Delivery times vary depending on your location. Shipping to Greece usually takes 1-2 days Shipping within Europe and to USA usually takes 5-10 days Shipping to Canada, Australia, Asian countries and rest of the world usually takes aproxx. 2 weeks. Sometimes packages with destination to countries out of Europe are delayed due to customs. If you are in a hurry, we recommend that you add EXPRESS SHIPMENT, before checkout and your order will be delivered at your door in 3 to 5 days.
STEFANA / WEDDING CROWNS SHIPPING
Products ship within 5-7 days of order submission and are shipped via FedEx. (Shipping to Greece and Cyprus is through ACS courier). After this you will receive an email with the shipping confirmation and tracking number for each package that makes your order trackable at every stage of its travels. Delivery times vary depending on your location. -Europe, Shipments – delivery in approx. 1-2 working days -USA, Shipments – delivery in approx. 2-3 working days -All other countries, Shipments – delivery in approx. 3-5 working days.
PAYMENT
All orders must be prepaid prior to shipping using either PayPal or credit card payment . All TAXES, VAT, DUTIES and CUSTOMS FEES are the responsibility of the customer and are collected at the time of delivery by the shipping carrier. We receive no proceeds from TAXES, VAT, DUTIES and CUSTOMS FEES as these funds go directly to the government or tax agencies of the importing country.
RETURNS & EXCHANGES